Last updated: April 8, 2026
Privacy Policy
At TechAuPoint, protecting your privacy is a top priority. As part of our computer repair services in Longueuil, as well as our on-site and remote support services, we are committed to collecting and processing your personal information in a transparent and secure manner, in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
Personal Information We Collect
We only collect the information necessary to provide high-quality service and properly manage your files. This includes:
Home address (for on-site services and billing)
First and last name
Email address
Phone number
Purpose of Data Collection
Your personal information is collected and used exclusively for the following purposes:
Communicating with you regarding the status of your repair
Providing repair and technical support services
Billing and managing your customer file
Data Protection and Storage
The security of your data is very important to us. Your personal information (first name, last name, address, phone number, email) is stored on a secure server located within our company. We apply strict security measures to prevent any unauthorized access, loss, or disclosure of your information.
Data Sharing
TechAuPoint agrees never to sell, rent, or trade your personal information with third parties. Your data is only shared if required by law or in response to a government request.
Data Retention
We retain your personal information (first name, last name, address, phone number, email) only for as long as necessary for the purposes for which it was collected, or to comply with legal requirements (including accounting and service warranty obligations).
Your Rights
In accordance with Law 25, you have the following rights regarding your personal data:
Right to withdraw consent: You may request the deletion of your data from our records (subject to legal billing obligations).
Right of access: You may request access to the personal data we hold about you.
Right to rectification: You may request corrections to inaccurate information.
Privacy Officer
For any questions regarding this policy or to exercise your rights, you may contact our designated officer:
Alexandre Dupont
Founder of TechAuPoint
Email: info@techaupoint.ca
Location: 4172 Grande Allée, Greenfield Park, Québec